Cancellation And Returns

This cancellation policy does not affect your rights when we are at fault, e.g. if goods are faulty or mis-described.

Returns

You can cancel your contract before delivery. Consumers in the UK have 14 days for unwanted goods and 30 days for faulty/damaged goods to exercise their right of withdrawal from a distance contract or off premises contract (including internet sales) without the need to justify at no cost (except supplementary costs). To do this, please email, write or phone us.

We will refund your money – including the original postage charges you paid us to deliver the item to you – within 14 days. This is your right under the Consumer Contracts Regulations (replacing the former Distance Selling Regulations).

If you cancel, you must return the goods to us at your own expense. You are responsible for the risk of loss or damage when returning items, so you should take out appropriate insurance cover to meet their values.

Liability

It is the buyer’s responsibility to ensure that the goods are the correct fitment or application. We cannot accept responsibility for additional charges or consequential loss incurred if a product does not fit or does not give the desired results. Our liability is limited to the price paid for the goods only.